Help
- Power IssuesMy Fly12 CE won’t turn on To turn on your Fly device, press and hold the power button for approximately 2 seconds. If [...]
- Connectivity IssuesMy Fly12 CE will not connect with my smartphone We have made the process of connecting your iPhone or Android handset to [...]
- Recording issuesMy Fly12 CE is not recording Note: There is a known issue with formatting your SD card via USB on a MacBook. [...]
- Battery issuesBattery runtime is not as expected For expected runtimes depending on your usage, please see below. If for any reason your Fly12 [...]
- Footage issuesMy device is recording with poor quality Our CE devices have different video resolutions you can choose from. For highest quality recording, [...]
Getting Started
- Setting up your Fly12 CEStep 1: Inside the Box Firstly, let’s check to see if you have all the goods. Your Fly12 CE should come with [...]
- Mounting your Fly12 CEPlease follow all the steps to ensure your camera doesn’t separate from your bike during use. Step 1: Installing the safety tether [...]
- Start up and first rideTo turn the Fly12 CE on and start recording, press and hold the power button for at least 2 seconds. Upon powering [...]
- Reviewing your Fly12 CE footageOnce you have finished your ride, you will want to review your footage. This can be done via desktop computer or through [...]
- Fly12 CE User ManualInside this user manual, you’ll find out everything you need to know about your Fly12 CE. Click here to download the manual. Contents: [...]
How-to Guides
- Visual and Audio Alerts Guide for Fly12 CEBattery When charging your Fly12 CE, the charge indicator LED (next to the charging port) will be solid red. Once the battery [...]
- How to format your SD cardThere are several ways you can format your SD card but we recommend that you format your Fly’s SD card via the [...]
- How to perform a bench testA bench test is a test to ensure a device works as specified. A bench test for your Fly CE devices is [...]
- How to update your Fly12 CE firmwareAfter the successful launch of the beta firmware auto-updater app for Fly6 CE, we are pleased to extend compatibility to the Fly12 [...]
- How to perform a master reset on a Fly12 CEOpen your Fly12 CE USB/SD card cover. With the use of a fine object (eg paper clip or eject pin for smartphone [...]
- How to use the bike alarmThe Fly12 CE bike alarm can be activated via the CycliqPlus mobile app. To activate the bike alarm, open the CycliqPlus mobile [...]
- CE to ANT+Connection Guide for Fly12 CETo start pairing your Cycliq device to the Garmin EDGE, turn ON the devices that you want to pair with the EDGE. [...]
- How to connect your Fly12 CE with USB On-The-GoIf you own a smartphone that supports USB On-The-Go (OTG), you will now be able to view your Fly12 CE videos by [...]
- How to register your Fly12 CERegister your device to receive faster warranty support and product updates. Register your Fly12 CE via our website Go to http://cycliq.com/register/ and [...]