How to format your SD card

There are several ways you can format your SD card but we recommend that you format via CycliqPlus mobile app.

Mobile: Formatting via CycliqPlus Mobile app

  1. Scan and select your device
  2. Go to settings
  3. Open system configuration
  4. Select format SD card and format

Computer: Formatting via SD card adapter

If it is not recognised, please use an SD card adapter and plug it into your computer.

For Mac

For Windows

Note: Make sure that you select the “FAT32” with 32 kilobytes of “Allocation unit size” for SD card up to 32GB for the file formatting your microSD. For SD cards with more than 32GB capacity, select exFAT (applicable only for Fly12)

After formatting, simply re-insert the SD card into your device and turn it on.

The device will automatically re-install the system files and you will be good to go.

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