I can’t get my video onto my computer

The Fly12 (non-CE) is an unsupported Fly device, check out our latest Fly12.

Device not recognised

There are two ways to review your footage via computer:

  • Via direct USB connection
    • Insert the supplied USB cable into your device
    • Plug the USB cable into your computer’s USB port
  • Via SD card adapter
    • Gently remove the SD card from your device
    • Insert it to an SD card adapter
    • Insert the adapter to your computers SD card reader

Note: We recommend reviewing the footage using Quicktime (Mac) or Windows Media Player (Windows).

If for any reason your device is not recognised, please try the following:

If you’re still unable to get your Fly12 recognised, please submit a ticket with our support team.

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