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- Where do you ship to?We have a number of partners globally that allows us to ship our products to most countries at the shortest possible time. [...]
- How long does shipping take?Your order will take between 24 and 48 hours to process. Once you’ve placed your order, you will receive a confirmation email [...]
- What payment options do you have?Our online portal accepts PayPal, Credit Card payments and Afterpay (in supported markets). For credit card payments, we use a third-party payment [...]
- Are tax and duty fees included?Please note the final order total displayed at checkout is the final landed price and includes all duties and taxes. No duties, [...]
- How can I track my order?Your order will take between 24 and 48 hours to process. Once you’ve placed your order, you will receive a confirmation email with [...]
- Do you accept bulk purchases? Absolutely! Please feel free to reach out to our sales team via [email protected] You can also send your interest here via our [...]
- I don’t need the whole pack. Can I purchase individual accessory parts?We understand that sometimes, we only need 1 or 2 items but due to shipping cost, we find it to be the [...]
- Do you have samples showing the video quality of your devices?Absolutely! You can check some of the videos here. Those are videos were sent by Cycliq users. If you have interesting footage, [...]
- Is the LED light bright enough?Good question! In certain situations, a particular light intensity may not be enough, which is why you are able to adjust the [...]