I accidentally damaged my device. Can I purchase replacement parts?

Cycliq has manufactured robust products that can withstand some falls.

With that said, cycling by its nature can sometimes be dangerous and whilst we believe that durability is one of the key features on all our products, sometimes things happen and your Cycliq product comes out second best.

We do not have a repair service and do not have replacement parts available. That’s why we have the Cycliq Crash Replacement Policy to help you get back out on the road.

In the event that a Cycliq Customer has an accident that renders a device unusable, Cycliq will offer a replacement at a discounted rate of 25% off the recommended retail price.

For more information please contact our support team here.

Can't find what you're looking for?

Create a support ticket

Submit a ticket